Centurion Tours is committed to world-class customer service and responsible management. The aim of all the staff is for their customers to have a hassle-free and smooth journey. We operate a carbon-neutral fleet and use a unique booking system to manage customer reservations.
To contribute to South Africa’s economic growth through building a world-class business and developing people.
To provide convenient and cost-effective transfers, transport and tourism services that respect the environment and local culture.
Honesty: acting with integrity and honour, without compromising the truth.
Empowerment: encouraging employees to take initiative, make decisions and give their best.
Community: contributing to society and the country.
Safety: going beyond the legal requirements to ensure the safety of employees and clients.
Inclusiveness: working with in partnership with employees, clients and other service providers.
We promise to take full responsibility of any costs incurred in the case of an error by the company, i.e.
RATES • Cab/taxi fees
• Vehicle parking fees (at airport Parkade)
• Flight ticket (should you miss your flight)
Owner Ikraam Bulbulia comes from a long line of entrepreneurs and did not follow the traditional path to building a business. After finishing Standard 4, at 11 years old he left school to pursue Islamic studies for five years. He then worked in his father’s retail business, followed by a stint as a car mechanic. Yet he wanted more, to build a business instead of working for somebody else.
He found his business idea the day he accompanied his father to the airport to fetch a friend. The friend’s flight was late, which meant they had to wait for two hours at the airport. As Ikraam watched the people moving through the airport, he realised that a tourism business which moves people has no limitations (unlike a hotel that has a limited number of beds).
In 1999, after researching the tourism industry and completing a tour guide course, Ikraam started Centurion Tours with one vehicle. He had brochures printed and went from hotel to hotel finding clients, slowly building the business. Two years later, in 2001, his wife Washiela joined the business, bringing strong administrative skills and the ability to implement systems, which contributed to the company’s subsequent growth.
By 2005 Centurion Tours had three vehicles, nine staff members and had won the ACSA tender to run a travel desk at the airport. Its presence at the airport was consolidated in 2009, when ACSA awarded a further tender to the company. In 2010 Centurion Tours opened an office in Johannesburg and bought Citi Hopper, a company offering similar services. The two companies operate as separate entities but work closely together, making use of each other’s vehicles when needed.
Today Centurion Tours operates a fleet of 20 vehicles, which are suitable for 1–13 passengers or larger groups, and can arrange coaches through reputable luxury coach companies. The company employs more than 70 people, all of whom are from previously disadvantaged communities. With its head office at Cape Town International Airport, Centurion Tours has an office in Johannesburg and operates nationally.